“For the last six years my family has depended on our Kohler backup generator. For annual maintanance we have tried several generator companies without success, with the worst service through Generators of Houston. Recently our generator was "down" and needed a repair. After one company made several attempts at repairing my generator by replacing parts without success your ARK service man, Joel, was called in to fix it. I am a retired Patrol Sgt. with Harris County and somewhat of a "hard-ass" and don't trust many repairmen. I am pleased to say that Joel is friendly, professional, obviously very knowledgable. In addition he took the time to explain in detail what and why he was doing during the repair process. I believe he did a great job while saving me money that other companies would have charged me. I was happy to pay the repair bill and sign up for a 1 year contract to maintain my equipment. It is rare indeed to find a company service representative like Joel."

– Thank you, Gene L.

"Thank you so much for your immediate assistance with our generator. Joel was simply wonderful! He not only repaired our generator, but gave me the most blessed Christmas gift ever! Now, I know that my father with his heart problems will be cool , and we can call for help in case of an emergency. We also signed up for a two year service contract. The two of them talked about moving the generator to a much safer area later on."

– Thanks again, Pam and Roy - Cleveland, TX

“Your man came over this morning. On time and did a great job. Checked the unit out from top to bottom and even wiped it down. Did not rush through the service and gave great attention to detail. I am very impressed with the service and great attitude of all the folks at ARK Generator that have come out to do work at my house."

– Thank you, Brett

"After Ike, and being without power for 10 days, standing in line for gas at 3 in the morning to fill my portable generator, it was a no brain-er that I should have a natural gas generator. I called around and got a few quotes but I choose (ARK Generator Services, affiliate of) W.A. Electric (Service Company)…..the sales staff and company was very professional and knowledgeable. They sized my house and sold me the generator that would run all of my utilities at the same time with never a blink in the lights. Their power consultants are extremely knowledgeable and professional. (ARK Generator Services, affiliate of) W.A. (Electric Service Company)’s service warranty gives you a great comfort that your generator will be there working if and when you need it. In Houston, it's not if, it's when. I would highly recommend (ARK Generator Services, affiliate of) W.A. (Electric Service Company) for the purchase and installation of a natural gas generator. A must have if you live where there is a chance for hurricanes."

– Bill N - Houston, TX

"We purchased a Generac generator for our home in 2011 from (ARK Generator Services, affiliate of ) WA Electric Service (Company). Tim guided us through the purchase and Joel handled the installation. We were informed every step of the way, and the installation went exactly as planned. We have only needed the generator a few times so far, for short outages, but it worked like a charm. It's nice to know it's there if we need it."

– Ron B. - Conroe, TX

“We recently purchased a 27 KW stand by generator from ARK Generator (Services). Our sales rep was Neal and one of the young men who helped install our new generator was Josh. We have been so pleased with their service, from the very first meeting to talk about what we needed, until the job was completed, it was a pleasure doing business with everyone associated with this company. We have had numerous electrical outages since we have been in our new home the last 9 years. We had our work completed on a Monday and had an outage the following Fri. The electricity was out for about 12 hours, but our house was up and running. The peace of mind that this generator gives us is just priceless. We highly recommend this wonderful company for your generator needs.”

– J & J - Normange, TX

(ARK Generator Services, affiliate of) W.A. Electric (Service Company) did a wonderful job with handling our generator install to all our service needs. (We are) very pleased with all aspects of this installation to service. Highly recommend them!”

B - Houston, TX>

“I had a Generac Generator installed in the spring of 2010. I decided on this company because it was recommended by Center Point; and after my experience with Ike, I did not want to endure another hurricane without a generator that would provide power for my whole house. ARK Generator Services was a wonderful company to deal with….the sales representative I worked with….was extremely knowledgeable. He checked out everything (even going into the attic to inspect the electrical box up there). His estimate was accurate and at the end of the job there were no surprises. One thing he did was recommend my replacing my old Federal Pacific boxes with new ones. He gave me the website that shows the dangers of those old boxes so I could see for myself how important it was to replace them. I would have had no idea of the dangers without his recommendation. The installation process was not totally painless, but the company did everything they could to minimize the inconvenience. They were totally responsive to any questions or problems I encountered. I would highly recommend ARK Generator Services to anyone who wishes to purchase a generator.”

– CJ - Houston, TX

"Generac was installed a little over a year ago and has never been used UNTIL last week, when, at the very worst possible time our power went off for 8 Hours! With 4 grandchildren staying for the summer, this could have been disasterous-no water(we're on a well), so no toilets, no air conditioners, no washing dishes or clothes, no showers, freezer rapidly warming. But, before we could even blink, we heard that beautiful sound of the generator taking over. It purred like a kitten without a hitch until, well into the night, the power came back on. Thank you SO much! Without our Generac we'd have been lost!"

– Roy G. - Conroe, TX

“Tim, I would like to thank you and your company for delivering and professionally installing a Generator System that works. It has been over two years now and I am a very happy customer. My wife initially wondered if we were not spending too much money on our generator system. Now, every time the generator comes on, she tells me that our generator is the best investment I ever made. As you know, I am a disabled Veteran from the Vietnam War and have a few medical issues. Until November of 2010, when your company delivered and installed my new 22KW Generac Generator, every time I experienced an electrical power outage that lasted over a few hours, I would have to pack up and go to a hotel. Since November of 2010 I have experienced several electrical power outages lasting over half a day and two that lasted over a day. These power outages have not even been an inconvenience to me, because, within about a minute of losing public utility power, my Generator comes on and automatically takes over. Your people sized my generator requirements accurately, because when my Generator takes over, it runs my whole house without any problem. I highly recommend Generac Generators and your company to anyone with backup generator needs.”

– F. Clark

Carlos was absolutely wonderful. He walked me through everything. I am widowed and so grateful.