About Us
In 1979 our company was established to fill the need of a quality electrical services company people could count on to be there for all their electrical needs. ARK Generator & Electric Services has been taking care of our clients with the “Best in Class, 24/7, satisfaction guaranteed” customer service. ARK Generator Services originally started as a small residential, light commercial electrical business serving all Houstonians on the north side of town. According to owner Tim Weaver, “we cut our teeth on installing all facets of small to large residential projects as well as small to medium commercial projects. This wealth of experience and knowledge in the residential market enables us to tackle any generator install, large or small, residential or commercial. Whether the client is in the city or the country, we are the “Go to Guys” for code compliant installs and gold star customer service”. Meticulous planning on our end translates into a job that flows seamlessly. From the first email or phone call to the last handshake, ARK Generator Services will make this experience uneventful.
OUR CUSTOMERS ARE PROVIDED 15 STEPS OF GOLD CUSTOMER SERVICE
1 - Professional power consultant for every site visit
2 - Generator placement analysis
3 - Load calculation for every generator install
4 - State licensed electricians
5 - State licensed plumbers
6 - Upgraded gas regulators for optimum performance and engine longevity
7 - Code compliant install procedures and methods
8 - Every job overseen by a State licensed master electrician and master plumber
9 - Master crafted concrete pads for all installs
10 - Start up and homeowner tutorial completed by a Certified Technician
11 - Project binder for every new client
12 - Manufacturer’s Warranty
13 - ARK Generator Installation Warranty
14 - Ongoing Service, Repair and Maintenance offer
15 - Live voice operator to receive service calls 24/7/365
TECL #19700 TEML #13093
Regulated by The Texas Department of Licensing and Regulation, P.O.Box 12157, Austin, Texas 78711
1-800-803-9202, 512-463-6599;
website: www.license.state.tx.us/Complaints
1925 Longmire Rd. #3
Conroe, TX 77304
ARK Phone: +1 936 441-4275
W.A Phone:(281) 259-2733 or (936) 441-4275
Toll Free Office Phone: (888) 592-2559